Legal
Contact and Complaints
Official policy and legal information for BVS Doctors Ltd services and website use.
01Company Contact Details
BVS Doctors Ltd
Registered Office: 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom
Company No. 16987192, registered in England and Wales
Email: hello@openbvs.com
02Complaints Procedure
To make a complaint, please send your name, contact details and a clear summary of the issue.
We aim to acknowledge complaints promptly and reply after review.
03Escalation and Resolution
If you are unhappy with the first response, you may ask for a senior review. Complex matters may take longer to investigate fairly.